Banking Just Got Personal

BUSINESS BANKING

Banking Just Got Personal

MainStreet Bank means business, and for us that means offering a wealth of professional products and services to meet your business’ needs. Not only that, but we are also committed to delivering a personal touch that comes with having local roots in the communities we serve.

Since our founding in 2004, we’ve fostered meaningful relationships with our clients by providing the ongoing individual attention they deserve.

Understanding who clients are, what they do, and how they do it is important. I think that is the key first step. Every bank has the same stuff, the same accounts, the same products to offer, but the problem is they don’t offer them the right way.

Instead of just saying here’s our box of seven accounts, pick one; it’s a lot easier to go through when you get to know your clients.

– Thomas Cary, SVP, Director of Business Banking

We’re not just bankers, we’re your neighbors

The majority of our employees hail from and currently live in the D.C., Maryland, and Virginia (DMV) communities where our branches are located. That means we understand the needs of the local businesses, individuals, and families we serve better than other banks based outside the area.

One of my clients who used to own a gas station in Leesburg still comes to our branch, even though he sold his business.

He knows my days, and he’ll call and say, ‘are you there?’ Clients follow you because they know you know what they want, and how you do business, and it makes a big difference.

– Kamaljit Brar, SVP, Retail Banking

Building the banker-client relationship

After you become a client, what can you expect from this new banking relationship? First of all, we make sure it’s easy for you to get in touch with us on a human level. As a MainStreet Bank client, you’ll have access to your own “personal” banker, along with their specific contact information.

Our personal bankers and our highly-knowledgeable support staff do all they can to ensure someone is always available to take your call.

My clients know they can reach me, even if it’s 10 p.m. on a weekend, and I will do my very best to resolve their issue or concern.

— Steve Carrion, AVP and Business Banker

You can also expect us to proactively reach out to see if there’s anything you need and if your banker can further contribute to the success of your company.

We know that each and every business relationship is different and comes with a unique set of banking needs. And we understand that those needs will evolve as your business expands and grows.

That’s why the experience of adding or removing options from your account is easier than what you might expect with other banks. Through our online and digital services, you can transact bank business whenever and wherever you are.

A personal touch — we don’t just say it, we do it

At MainStreet Bank, we provide the ultimate customer experience, using a combination of personal relationships and banking technology for convenient, secure, and seamless mobile and online banking transactions.

Our bankers combine their many years of experience to benefit customers like you at all levels of service, from simpler tasks, such as setting up a business checking account, to more complicated offerings, like merchant services.