Welcome to the future of community banking — where safety and convenience come together in a premiere digital experience that you can enjoy anywhere, on almost any device. Our new digital banking experience provides a seamless interface and allows you to access enhanced features like never before.
 

Upgrades for All

 
We’ve made sweeping changes to our online experience as well as our mobile application for both personal and business account holders. Here are the enhanced features all customers can access with MainStreet Digital.
 
Breathe Easier
 
In today’s online environment, security is everything. Experience the peace of mind that comes from knowing your financial information is as safe as can be — all while enjoying hassle-free access.
 
Verifying your identity has never been faster or safer. Now, you can log in via fingerprint and facial recognition. And when you need to contact us by phone, our new Digital ID allows our support staff to quickly verify your identity using a digital code.
 
Make Smarter Decisions
 
Save time and gain insights by linking your external accounts for a comprehensive view of your finances, whether you’re on desktop or mobile.
 
In addition, the Financial Wellness dashboard allows you to keep tabs on your spending, create savings goals, and even take our Financial Health Assessment to understand if you’re on track to achieving your financial objectives. Meanwhile, push notifications through the app give you actionable information on the fly — and save you from another email.
 
Live Digital Communication Support
 
When support staff is available, a chat bubble will appear on both desktop and mobile. Users will be able to chat, talk, video chat, screenshare, screen take over, upload/download documents – and seamlessly transition taking the conversation where it needs to go.
 
ATM Location Search
 
Within the app, you are able to find and map your nearest branch or one of over 55,000 free ATMs worldwide.

For Personal Account-Holders Exclusively

 
MainStreet Bank’s new digital experience reflects the needs of today’s consumers, bringing several features specifically to our personal account holders.
 
Launch and Switch Accounts with Ease
 
The most painful part of switching banks is not moving the account itself, but everything you have tied to it. Our Card Updater and ClickSWITCH features enable you to transfer your direct deposits and automatic payments to MainStreet Bank painlessly.
 
Track Your Credit Score
 
Credit scores matter, and no one wants to find an error in their report at a critical moment. With MainStreet Bank, your credit score is displayed right on your dashboard. Once enrolled, you will receive report details and alerts, allowing you to follow up on any inconsistencies as they occur.
 

For Business Account-Holders Exclusively

 
Business banking needs to move at the same speed you do. MainStreet Bank’s new features for business account holders can help you increase efficiency, security and control.
 
Gain Even More Oversight
 
Businesses constantly grow and shift in new directions. When you’re ready to add new team members, our business admin functions enable you to add sub-users quickly and easily by applying already-established roles. With a process this easy, no one will be tempted to risk sharing credentials among the team.
 
Cash management can sometimes feel like a juggling act. We can help you keep all the balls in the air with ACH Returns and Notice of Change alerts. And usable electronic data interchange (EDI) remittance information will enable you to either follow up on payments or cross another item off your list.
 
Secure It Your Way
 
In addition to our overall security upgrades, you can now protect your accounts from unauthorized access with your choice of two-factor authentication or a bank-issued hard token.
 
We understand traditional Positive Pay doesn’t meet the needs of all our business customers. That’s why we’ve expanded our Positive Pay options to allow for more configurations, including the ability to make pay and return decisions on mobile! You can now opt for Reverse Positive Pay and Payee Positive Pay to help protect against forged, altered, and counterfeit checks. We’ve also given you more control with ACH Positive Pay and the ability to add, update, and remove authorized electronic payments right on your desktop or mobile device.
 

Online and Offline — It’s About Service

 
Our personal approach to community banking will never waver. You’ll still enjoy the exemplary one-on-one service you’ve come to expect from MainStreet Bank — enhanced by digital services. If you have any questions about how to make the most of our new digital experience. Contact us today and do more with digital banking.

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