Customer

Service

MAINSTREET BANK

Connect Support is ready to help.

For any questions related to Digital Banking, including assistance with Bill Pay, Mobile and Remote Deposit, Online Wires, ACH Origination, and Password Resets.

Dial the phone number below to contact the next available support representative.
You can also email support at connect@mstreetbank.com

703-481-4589

or toll free at 877-924-7360

We’re available Monday-Friday 8am-8pm EST

Fraud Department Call Back

Have you recently been contacted by our fraud department via text, email, or phone?

800-237-8990

Lost or Stolen Debit Card

Do you need to report your debit card as lost or stolen to have us block it for you?

888-297-3416

Pin Now

Do you need to activate your new card, or update your PIN on a new or existing card?

800-290-7893

Questions Related to Your Account

For any questions related to your account including balance information, to request a debit card limit increase or notify us of your travel plans, to report suspicious activity on your account, to request a stop payment, or change your address. Contact your Business Banker or Relationship Manager, or any one of our convenient Branches.

Find Your Nearest Branch

Customer Service