Resources

Digital Banking allows you to export transactions for your personal records in various file types (i.e. CSV, TXT, OFX, QBO, or QFX). Once exported, your records can be used in other financial or reconciliation programs or provided to an accountant or bookkeeper.

Check files should always be uploaded through Digital Banking before checks are distributed. If you are choosing to upload via file, you will first need to create your check file following these guidelines. Files should be saved as comma separated values (.csv) and contain no headers or additional fields other than the check details listed below. Please note: only Item number and Item amount are required for upload.

If you wish to place a stop payment, it is important to act quickly. Using Digital Banking you can place a Stop Payment on a check before it is processed through your account. Please note that stop payments are not permissible on already paid items, contact your local branch for more information.

The final step to process your international wire (regardless of if your organization has chosen to utilize the dual control feature) is to notify MainStreet Bank for final approval. Before sending the wire for approval, the payment must be entered and saved.

If you need to provide your account information to a third party for payment, or if you are looking to fund your new account via wire or ACH, you can use the following details to ensure your payment is received as expected.

Digital Banking offers Two-Factor authentication for your security. You have the option of updating your authentication when you believe it is required/needed.

Do you need to activate a new debit card? Have you misplaced your debit card? Simply log in to Digital Banking to activate or freeze your card. You can also report your debit card lost/stolen.

Bill pay is a convenient and secure way to pay all your bills from one place. Once enrolled, you can add your payees (companies or people). After you are enrolled and have added your payees, see our guide for How to Send a Bill Pay to schedule one-time or recurring payments.

Spending by Category in Insights you can analyze and categorize your spending habits. For more information on how to manage your tags and categories, see our guide for How to Manage Tags in Insights.

Digital Banking allows you to rename, delete, and split tags in Insights. Tags are labels or keywords that make it easier to filter and search for information and can provide context to your transactions.