Bank Safely at MainStreet

MAINSTREET BANK

At MainStreet Bank we do everything we can to provide you with the safest and most secure banking experience.

MainStreet Bank is committed to protecting your information and accounts. Unfortunately there is no single solution to all cyber crimes and we recommend a multi-layered approach to protecting your online access and bank accounts. As a reminder, MainStreet Bank will never call, text, or email you unexpectedly to ask for sensitive, personal, or confidential information. If you receive a call that claims to be from MainStreet Bank and asks for this information, do not provide it – instead, hang up immediately and call us back directly using the official phone number found on our website or the back of your bank card to verify the inquiry.

Did You Know ?

Fraudsters can buy compromised user data on the open black market? Although MainStreet can not prevent data from being acquired, by requiring regular password changes, multi factor authentication, and other security controls, we can help ensure that the data is not useful once it is sold.

We currently require all Digital Banking users to enroll in multifactor authentication. We also offer an array of other enhanced security features – ask your Business Banker or Relationship Manager for details.

Here are the measures we take in order to secure your information

MainStreet Bank’s digital banking platform utilizes highly secure, industry standard encryption that allows all sensitive information to be viewed in a safe and secure manner.
We limit access to personal and account information only to employees who have a business reason to access this data, such as when we may need to help you with account questions or disputes, customer service, account set up, and account information.
Within MainStreet Bank’s digital banking platform, we provide a secure method to contact us so that you may disclose detailed account questions and enquiries securely.
All MainStreet Bank employees are required to regularly complete a number of training courses focused on information and online security. MainStreet Bank takes the privacy of customer account and personal information seriously.
MainStreet Bank has an extensive and detailed social media and networking policy in place. This sets strict guidelines for MainStreet Bank’s use of social media websites. Furthermore our expectation is that all employees using social media personally and on behalf of MainStreet Bank will do so with the utmost concern and comprehension of the safety of your personal information.

Computer Security
Mobile Security
Victims of Identity Theft
Types of Scams